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Attention: Low Crime Area

June 16, 2009 by wroolie 4 Comments

I’ve been seeing signs all over the place lately by Thames Valley Police which say “This is a Low Crime Area.  Help us keep it that way.”  On the other side of the sign it tells you to lock stuff in your car and take valuables with you etc.2009 230

It strikes me as funny because very rarely are you told that you don’t need to be vigilant.  The sign in the picture was posted in a park.  I walked into the park with my usual level of caution (don’t talk to strangers, etc), but then saw the sign and realised I could take my wallet out and start counting my money right there on the street.  There are no signs like this posted outside the park, so I assume this must be some kind of sanctuary against crime!  Once I leave the park, I need to be careful again.

I wonder how much this sign campaign cost.  I’ll bet it is a ridiculous amount– in the tens of thousands of pounds county-wide.  I wonder how much crime it actually stops.  Someone must have said “Let’s put signs up everywhere where there is little crime, just in case.”  How will they know it works?  If it is still a low crime area six months from now, does that mean the sign campaign was successful? 

Or . . . is it merely a CV point for an public official to say they are “doing something about crime”?

This sign is posted in Oxfordshire in England, but you get the same kind of stuff in the States. 

Growing up in San Diego, there were always public service signs and posters up everywhere–most of the time, no one paid any attention to them.  In school, the hallway walls were plastered with posters of Rob Lowe and Brooke Shields that had giant slogans telling you to stay away from drugs, smoking, sex, etc.  No one ever stopped to look at these posters– they were always just there.  Someone somewhere spent a ton of taxpayer money to produce them, but no one cared.

California is broke.  Republicans in the state refuse to raise taxes any further and the voters agreed with them in a recent election.  I think these kinds of ineffective programs are the reason why.  While the Democrats want to make out that Republicans are against paying teachers and firemen, the reality is that Republicans are against wasteful spending more than anything else.

Sure, putting up signs everywhere to reduce crime sounds like a good idea–but it also sounds like an expensive idea.  The problem is there is no way to measure how effective they are.  Our governments are so far in debt, that these kind of luxuries need to be looked at. 

I didn’t mean for this post to be a rant– just a picture of a funny sign.  I’ll try to post a picture of this sign in a few weeks– after it has been vandalised.

Filed Under: Living in the UK, Miscellaneous Rants

Time to Drop Audible.co.uk

June 11, 2009 by wroolie Leave a Comment

For the last couple of years, I’ve subscribed to Audible for my audio books.  For £7.99 a month, I get one audio book a month.  I’ve got loads now.

I frequently listen to audio books when I have downtime or doing something mundane like garden work or dishes.  Audible delivers the books in audio book format instead of MP3, so I don’t lose where I am in the book when I stop it and don’t have to go to a specific track when I pick it up again.

In the past couple of years, I’ve had a few problems with the service.  They use a pretty strict DRM, and I’ve had trouble each time I’ve re-installed an OS or moved to my laptop.  One month, I didn’t use my book credit and found that it was removed the following month.  Their customer service resolved this for me but told me I have to use the credits or lose them.  That’s fine.

They seem to be doing well.  Every UK magazine I look at these days has an add for “Free Audio Book” to get people in.  It’s not a bad service and I would recommend getting the free book.

But I’ve come to realise lately, that all the Audible books are on iTunes.  Even some books that are produced by Audible in the US are available in iTunes and not the UK Audible website.  Here’s the big thing– the audio books are cheaper in iTunes.  Every book I’ve compared seems to be 2 or 3 quid cheaper if you bought them when you needed to.  Besides, on Audible, I find that all the books I want to listen to lately cost less than £7.99– so it would be better to stop paying the subscription.  This wasn’t the case a year ago.

Audible is a good service, but I think it needs to compete better with the same books it sells through iTunes.  If you are looking to join Audible.co.uk, join for the free book, then buy them when you need to through iTunes (that is, if you are tied to Apple because of your iPod or iPhone).

Filed Under: Miscellaneous Rants

Why I would never host with Re-Invent Technologies again

June 10, 2009 by wroolie 1 Comment

A couple of years ago, I bought some web-space from a company called Re-Invent Technologies (http://www.re-invent.com/) for some ASP.Net web space with SQL Server hosting.  I paid for a 2 year contract. 

I didn’t realise they had set me up with the dreaded auto-renew option.

About six months ago, I migrated my site to a dedicated server because I had converted it into PHP.  I knew the Re-Invent contract was due to run out anyway.

I noticed a few weeks ago that I had been charged for another year of server (about £60).  I never received an invoice or an email notifying me this would happen.  The last correspondence I had from the company was two years ago. 

So, I sent a polite email to them explaining that I didn’t use the webspace anymore.  I said that there should be no traffic coming through and that I did not get an email notifying me of the new charge.  I also, in an effort to get them to be more responsive, thanked them for the service and said I would recommend them to others.  Could they please refund my money, or at least the money for the rest of the year from now?

What I got back was as follows:

Hello

Notices are sent automatically to the email address on file about 2 weeks prior to billing.  Customers are responsible for maintaining their current contact information.

To cancel your account you would need to log into the customer portal (NOT control panel)  and click on the account cancellation link on the left.  This is the only means of cancellation as per the hosting contract.
Refunds are given only if the cancellation is within 15 days of the renewal date, as per the hosting agreement also.

Thank You

Re-invent Technologies LLC
http://www.re-invent.com

Now, I know they are not legally required to refund my money (not sure about this, actually)– but if they wanted me to host my .Net stuff with them in the future, they would have.  They could have been a little more client focused in how they dealt with this issue.  It is not signed by a person.  There is no one I can talk to.  They have not addressed my genuine issue of not getting the emails or the invoices.  There is no empathy at all in this email.  Even if it had said, “I’m so sorry, our policy is that we . . .” whatever, it would still suck, but it would soften the blow.

So, I would NOT recommend this company.  They blew it.  I’ve paid them money to host with them, and I can’t even talk to anyone.  I’m a little annoyed.

So I’m posting this for anyone who is Googling Re-Invent. Anyone who is doing a little research before hosting with them, I am giving you warning.    In fact, let me just include this for SEO: “Re-Invent Technologies Review”.

I’ve hosted with lots of companies.  When I’ve had issues, I usually get a ticket back with someone’s name on it.  This was a legal response.

My Review of Re-Invent: Very poor customer service.  They got my money this time, but they will NEVER get another penny from me. 

There.  I feel better.

Filed Under: Blogging, Software Dev & Productivity

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